TEL: 0086-18054395488

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q1: Are you factory or trade company?

A1: We are a manufacturer with more than  6 year's experience ,founded  in april. 2012,served customers all over the world.

Q2: What are your main products?

A2: San Ao focused on the refrigerator series,thermostatic display cabinet series,special-shaped cabinets production and manufacturing,the use of advanced manufacturing processes and strict quality control system to ensure the product of high quality,high stability high efficiency and energy saving.

Q3: How about the quality of your products?

A3: We belong to high-end products,warranty one year.  All the equipment are equipped with high quality spare parts to ensure the whole quality, safe,stable and pretty.

Q4: How can we get a quotation?

A4:We can make a quotation based on customer demand products.

Q5: How about your packaging? Can you offer OEM packaging?

A5: Our packaging is standard wooden case package, can be customized according to customer requirements.Yes, OEM packing alsowelcomed.

Q6: What's the lead time?

A6Most of production time is about 15-25 days after payment with one container.The specific delivery date is based on the quantity of your order.

Q7: Where is your factory located? How can I visit there?

 A: Our factory is located in Xingfu Town Industry Area Boing Country, Shan dong province. You can fly to Jinan Yaoqiang International Airport. we will pick you up. 

Q8: How about your after sales-service?

A8: 1.Warranty: 1 Year.

2.Maintenance policy: If there is defective in warranty, please collect them together and send pictures

to us,we will offer technical supports and spare parts according to the condition, and to discuss how to

bear the cost(freight).

 Welcome to visit our factory any time. Please feel free to contact us.